- What is the Help Desk Portal and how do I use it?
- How do I sign in to the Help Desk Portal?
- How do I use the forms in the Help Desk Portal to submit a ticket?
- How do I view my open tickets and respond to a comment in the Help Desk Portal?
- How do I search the knowledge base in the Help Desk Portal?
Intro to Office 365
Installing & Accessing Office 365 Applications
- How do I move a user from a regular Zoom account over to HIPPA?
- How do I update my Zoom desktop client?
- What is Zoom audio transcription? How do I enable Zoom audio transcription on my account? How do I download a Zoom audio transcription?
- What is Zoom and how do I use it?
- How do I check my Zoom account for cloud recordings?
- How do I download my Zoom cloud recordings and upload them to OneDrive or Canvas?