Support Page: https://web.respondus.com/student-help/ 

Live Support Help: https://web.respondus.com/student-help-livechat/ 

Submit a Support Ticket: https://support.respondus.com/hc/en-us/requests/new 

How do I install LockDown Browser for Windows?

1. Navigate to https://download.respondus.com/lockdown/download.php?id=583646956

2. Click Install Now on the right side of the page.

   

3. A download window will appear. If you have User Access Control active, click YES when prompted.
4. Choose a setup Language and click I accept on the license agreement.
5. Click Finish to complete the process.

How do I install LockDown Browser for macOS?

1. Navigate to https://download.respondus.com/lockdown/download.php?id=583646956

2. Click Install Now on the right side of the page.

   

3. The installer will be placed in your Downloads folder. Once the installer file opens, follow the onscreen instructions by clicking Continue for the "Introduction" and "License" sections.

4. Select Allow to run the installer.

   

5. Select the Mac HD or the default hard drive for the destination to install.

6. Click Agree to accept the license.

   

7. Once completed, click Close.