- How should I get started with my account and technology as a new employee?
- How should I get started with my account and technology as a new student?
- What are the Information Technology policies for students? Where can I find the student IT policies?
- What requirements and recommendations are there for my personal computer as a student?
- Why are certain operating system not supported by Information Technology? What operating systems does the Information Technology team provides support for?
- How do I recover documents from a lab or classroom machine and where should I save my files?
- What is Smishing (also known as text phishing)? How Do I Filter Unknown Text Senders/Callers?
- How can I contact the help desk? What are the help desk's support hours? When is the help desk the least/most busy?
- What is the holiday support schedule for the help desk?
- What is Company Portal and how do I use it?
- How do I disable Windows 10/11 S Mode?
- What are the primary differences between Windows 11 and Windows 10?
- How do I update my iPhone or iPad? How do I turn on automatic updates?
- How Do I Clear My Internet Browser Cache?
- Where can I find basic tutorials on how to use computers, other devices, and common applications?