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  1. The Community Solution Help Desk
  2. Overview of Tech Resources & Guidelines

Overview of Tech Resources & Guidelines

How to Get Started

  • How should I get started with my account and technology as a new employee?
  • How should I get started with my account and technology as a new student?

Tech Policies, Requirements, & Recommendations

  • What are the Information Technology policies for students? Where can I find the student IT policies?
  • What requirements and recommendations are there for my personal computer as a student?
  • Why are certain operating system not supported by Information Technology? What operating systems does the Information Technology team provides support for?
  • How do I recover documents from a lab or classroom machine and where should I save my files?
  • What is Smishing (also known as text phishing)? How Do I Filter Unknown Text Senders/Callers?

Tech Resources & Deals/Discounts

  • What tech discounts are available to me?

Contact Info

  • How can I contact the help desk? What are the help desk's support hours? When is the help desk the least/most busy? 
  • What is the holiday support schedule for the help desk?

General Tech Help, Resources, & Tutorials

  • What is Company Portal and how do I use it?
  • How do I disable Windows 10/11 S Mode?
  • What are the primary differences between Windows 11 and Windows 10?
  • How do I update my iPhone or iPad? How do I turn on automatic updates?
  • How Do I Clear My Internet Browser Cache?
  • Where can I find basic tutorials on how to use computers, other devices, and common applications?
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