What is incognito/private browsing?

Using incognito or private browsing prevents your browser from saving history, cookies, or login credentials. This can help troubleshoot sign-in issues or account conflicts by starting with a clean browser session.

Incognito on Chrome (Mac and PC) 

1. Open Google Chrome.
2. Select the three-dot icon in the upper-right corner.
3. Select New Incognito window from the drop-down menu.

Private Browsing on Safari (Mac and PC) 

1. Open Safari.
2. Select File at the top-left corner of your screen.
3. Select New Private Window from the drop-down menu. 
   

Private mode on Edge (Mac and PC)

1. Open Microsoft Edge.
2. Select the three dots icon in the upper-right corner.
3. Select New InPrivate Window from the drop-down menu. 

Private mode on Firefox  (Mac and PC) 

1. Open Firefox.
2. Select the three lines in the upper-right corner.
3. Select New Private Window from the drop-down menu.