Each campus is equipped with two Wi-Fi networks to support different types of devices and access needs. The first is a hidden network designed exclusively for managed devices issued to employees; it authenticates based on the device itself rather than the user and provides full access to all internal servers. The second is a Bring Your Own Device (BYOD) network, which requires user authentication through a webpage and offers access to internet and printing services only.

Note: To connect personal devices to the campus BYOD Wi-Fi, all private MAC address features must be disabled to prevent repeated prompts to re-enter credentials every few weeks. Custom DNS settings may prevent the credential capture webpage from displaying. Instructions for disabling custom DNS settings.

How to connect to Wi-Fi with a personal device

BYOD wireless from a Windows computer

1. Connect to your school's wireless network.

   Note: If your location is Jefferson, select "ChicagoSchool". If your location is a Pasadena campus (Saybrook), then select "PacificOaks".

   

2. Enter your student or employee email address along with the password. Check the box "I agree to the terms and conditions."

   

3. You should see the "Success" message below.

   

4. Please click on 'Contact Support' if you are having trouble connecting to see the Help Desk Phone number: (800) 747-8367.

    You can also contact your site's local IT Support technicians for assistance.

   

BYOD Wi-Fi from an Android device

1. Find your school's wireless network and touch the "" icon next to the Wi-Fi network.

   Note: If your location is Jefferson, select "ChicagoSchool". If your location is a Pasadena campus (Saybrook), then select "PacificOaks".

   

2. Touch "View more".

   

3. Select "MAC address type" and change it to "Phone MAC".

   

   

4. Touch the back arrow.

   

5. Connect to your school's wireless network.

   

6. Enter your student or employee email address along with the password. Check the box "I agree to the terms and conditions".

   

7. You should see the success message below.

   

8. Please click on contact support if you are having trouble connecting to see the Help Desk Phone number. You can also get in touch with local Site Support.

BYOD Wi-Fi from an iPhone/iPad

1. Find your school's wireless network and touch the "" icon next to the Wi-Fi network.

   Note: If your location is Jefferson, select "ChicagoSchool". If your location is a Pasadena campus (Saybrook), then select "PacificOaks".

   

2. Find the "Private Wi-Fi Address" settings and change it from "Rotating" or "Fixed" to "Off".

   Note: You will receive the message below. Touch "Allow Tracking" and then touch "Back" in the top left corner.

   

   

   

   

3. Select "Wi-Fi" in the top left corner.

   

4. Connect to your school's wireless network.

   

5. Enter your student or employee email address along with the password. Check the box "I agree to the terms and conditions".

   

6. You should see the success message below.

   

7. Please click on contact support if you are having trouble connecting to see the Help Desk at 1-800-747-9367.  You can also get in touch with local Site Support.

    

BYOD wireless from a macOS computer

Note: If your location is Jefferson, select "ChicagoSchool". If your location is a Pasadena campus (Saybrook), then select "PacificOaks".

1. Click on the Wi-Fi icon in your menu bar.

   

2. Select the name of the network for your institution.

3. Enter your student or employee email address along with the password. Check the box "I agree to the terms and conditions."

   

4. You should see the "Success" message below.

   

   Note: If you run into an issue check to make sure iCloud Private Relay is turned off in the Settings menu.

    

5. Open the Settings menu and select your icon on the top left and then click on "iCloud"

   

6. Check to see "Private Relay" is set to OFF

   

   7. If not, select it and turn it off and click done.

   

   8. Please click on contact support if you are having trouble connecting to see the Help Desk Phone number. You can also get in touch with local Site Support.

Connect to the guest Wi-Fi from a Windows computer

The articles below describe how a non-student or employee can connect to the guest Wi-Fi network.

1. Connect to the school's wireless network.

   Note: If your location is Jefferson, select "ChicagoSchool". If your location is a Pasadena campus (Saybrook), then select "PacificOaks".

   

2. Click "Don't have a student/employee account? Access as a guest" link as seen below.

   

3. Enter the access code Wirele$$ along with an email address and phone number. Check the box to accept the terms and conditions. Lastly, click "Request Guest Access".

   

4. You should now see the "Access Granted" message below. Click "Connect to Wi-Fi".

   

5. You should now see the "Success" message below.

   

Connect to the guest Wi-Fi from an iPhone/iPad

1. Connect to the school's wireless network.

   Note: If your location is Jefferson, select "ChicagoSchool". If your location is a Pasadena campus (Saybrook), then select "PacificOaks".

   

2. Select "Don't have a student/employee account? Access as a guest" link as seen below.

   

3. Enter the access code Wirele$$ along with an email address and phone number. Check the box to accept the terms and conditions. Lastly, click "Request Guest Access".

   

4. You should now see the "Access Granted" message below. Click "Connect to Wi-Fi".

   

5. You should now see the "Success" message below.