Each campus is equipped with two WiFi networks to support different types of devices and access needs. The first is a hidden network designed exclusively for managed devices issued to employees; it authenticates based on the device itself rather than the user and provides full access to all internal servers. The second is a Bring Your Own Device (BYOD) network, which requires user authentication through a webpage and offers access to internet and printing services only. 

Please note that to connect personal devices to the campus BYOD WiFi, all private MAC address features must be disabled to prevent repeated prompts to re-enter credentials every few weeks. Custom DNS settings may prevent the credential capture webpage from displaying. Instructions for disabling custom DNS settings.

How to Connect to Wi-Fi with a Personal Device:

BYOD Wireless from a Windows Computer

1. Connect to your affiliate's school's wireless network.  Please note:  If your location is Jefferson, select "ChicagoSchool", if your location is a Pasadena campus (Saybrook), then select "PacificOaks".

   2.   Enter your student or employee email address along with the password.  You will need to check the box "I agree to the terms and conditions." 

   3. You should see the "Success" message below.

   4. Please click on contact support if you're having trouble connecting to see the Help Desk Phone number. You can also get in touch with local Site Support.

BYOD Wireless from an Android Device

1. Find your affiliate's school's wireless network and touch the "" icon next the Wi-Fi network. 

   Please note:  If your location is Jefferson, select "ChicagoSchool", if your location is a Pasadena campus (Saybrook), then select "PacificOaks".

   

   2.  Touch "View more"

   

3.  Select "MAC address type" and change it to "Phone MAC".

4. Next, touch the back arrow.

5.  Connect to your affiliate's school's wireless network.

 6. Enter your student or employee email address along with the password.  You will need to check the box "I agree to the terms and conditions".

7. You should see the success message below.

8.  Please click on contact support if you're having trouble connecting to see the Help Desk Phone number. You can also get in touch with local Site Support.

BYOD Wireless from an iPhone/iPad

1. Find your affiliate's school's wireless network and touch the "" icon next the Wi-Fi network.

   Please note:  If your location is Jefferson, select "ChicagoSchool", if your location is a Pasadena campus (Saybrook), then select "PacificOaks".

   

 2. Find the "Private Wi-Fi Address" settings and change it from "Rotating" or "Fixed" to "Off".  Please note, you will receive the message below to.  Touch "Allow Tracking" and then touch "Back" in the top left corner.

3. Select "Wi-Fi in the top left corner.

4. Connect to your affiliate's school's wireless network.

5.   Enter your student or employee email address along with the password.  You will need to check the box "I agree to the terms and conditions".

  6.  You should see the success message below.

  7.  Please click on contact support if you're having trouble connecting to see the Help Desk Phone number. You can also get in touch with local Site Support.

BYOD Wireless from an MacOS Computer

Please note:  If your location is Jefferson, select "ChicagoSchool", if your location is a Pasadena campus (Saybrook), then select "PacificOaks".

1. Click on the Wi-Fi icon in your menu bar.

2. Select the name of the network for your institution.

3. Enter your student or employee email address along with the password.  You will need to check the box "I agree to the terms and conditions."

4. You should see the "Success" message below.

5. Please click on contact support if you're having trouble connecting to see the Help Desk Phone number. You can also get in touch with local Site Support.

Connect to the Guest Wi-Fi from a Windows Computer

The articles below describe how a non-student or employee can connect to the guest wifi network.

1. Connect to the affiliate's school's wireless network.  Please note:  If your location is Jefferson, select "ChicagoSchool", if your location is a Pasadena campus (Saybrook), then select "PacificOaks".

   2. Click "Don't have a student/employee account? Access as a guest" link as seen below.

   3. Enter the access code Wirele$$ along with an email address and phone number. Check the box to accept the terms and conditions.  Lastly, click "Request Guess Access".

   4.   You should now see the "Access Granted" message below.  Click "Connect to Wi-Fi".  

   5.   You should now see the "Success" message below.

Connect to the Guest Wi-Fi from an iPhone/iPad

1. Connect to the affiliate's school's wireless network.  Please note:  If your location is Jefferson, select "ChicagoSchool", if your location is a Pasadena campus (Saybrook), then select "PacificOaks".

  5.  Select "Don't have a student/employee account? Access as a guest" link as seen below.

  6.  Enter the access code Wirele$$ along with an email address and phone number. Check the box to accept the terms and conditions.  Lastly, click "Request Guest Access"

  7.  You should now see the "Access Granted" message below.  Click "Connect to Wi-Fi".  

  8.  You should now see the "Success" message below.