What is the Phish Alert Button?

The Information Technology department has launched a phishing alert button that allows you to report a potential phishing email via your Outlook desktop application, Outlook on the web or Outlook mobile application. This will empower the Information Technology department to review the email and take immediate action. We ask you to report all phishing emails using the Phishing Alert Report button.  The phishing alert button will not appear in third party mail applications, such as Apple's native mail application, or Gmail. We recommend that all students and staff utilize the Outlook mail application or Outlook on the web. Please review the appropriate walkthrough on how to report phishing for your device below.  

How do I use the Phish Alert Button?

Phishing Alert Button in Outlook Desktop 

1. Open your Outlook application.
2. Click on the email message you would like to report.
3. Click the Phish Alert Report button, shown below.
   Note: If you do not see the Phish Alert Report button noted above, contact the help desk at (800) 747-8367. ​
4. Confirm that you want to report the email message as a phish on the pop-up that appears by clicking Phish Alert.
   
5. The message will be removed from your inbox for analysis and scanning. Once scanned you will receive an email response. If the message is phishing, you will receive confirmation that the phish was successfully remediated. If the message was not phishing it will be re-delivered to your inbox as an attachment.

Please note the sender's name "IT Services <donotreply@tcsedsystem.edu> (IT Services via psm.knowbe4.com)", example below. Email responses will always come from this sender and are safe.

Phishing Alert Button in Outlook on the Web

1. Login to Office 365 at Outlook.office.com.
2. Click on the phishing email message.
3. Click the 3 dots on the right-hand side of the email:​
4. Click on Phish Alert:
   
   
5. Confirm that you want to report the email message as a phish on the pop-up that appears by clicking Phish Report.
6. The message will be removed from your inbox for analysis and scanning. Once scanned you will receive an email response. If the message is phishing, you will receive confirmation that the phish was successfully remediated. If the message was not phishing it will be re-delivered to your inbox as an attachment.

Please note the sender's name "IT Services <donotreply@tcsedsystem.edu> (IT Services via psm.knowbe4.com)", example below. Email responses will always come from this sender and are safe.

Phishing Alert Button in Outlook Mobile App

1. Launch Outlook Mobile app.
   Note: native mail apps (e.g., Mail on the iPhone) do not support the Phish Alert button.  Information Technology recommends switching to the Outlook application if you are currently using a native mail application.
2. Click on the email message you would like to report. ​
3. Click the 3 dots on the right-hand side of the email below the time. 
   
4. Click Phish Alert.
   
5. Confirm you want to report the email message as a phish on the pop up that appears by clicking Phish Report.
   

7.  The message will be removed from your inbox for analysis and scanning. Once scanned you will receive an email response. If the message is phishing, you will receive confirmation that the phish was successfully remediated. If the message was not phishing it will be re-delivered to your inbox as an attachment.

Please note the sender's name "IT Services <donotreply@tcsedsystem.edu> (IT Services via psm.knowbe4.com)", example below. Email responses will always come from this sender and are safe.